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Tech Support Request Form
Please be aware that unless otherwise noted or if this is
- a pre-paid training support;
- an under-warranty service call; or
- you have a current IT Support and Services Agreement with us:
- Please close any programs or documents that you do not want to be seen.
- Also note that you can terminate the support session at anytime by closing the Remote Support software window displayed on your screen.
For prompt assistance, please complete this form as soon as you have an issue and send it via email to or print it and fax to (305) 428-2729. You will receive a call within four (4) hours if we receive your request before 1pm or between 9am and 1pm of the next business day if after.
TECH SUPPORT REQUEST FORM