Are You Having A Technology Emergency?

Tech Support Request Form

Please note that by clicking "Submit" button at the end of this page, you are certifying that you are or have been authorized by your office or business to do so.

Please be aware that unless otherwise noted or if this is

  • a pre-paid training support;
  • an under-warranty service call; or
  • you have a current IT Support and Services Agreement with us:


By entering a PIN code provided by the technician and clicking on the Connect to Access Support button, he or she will be able to see your computer desktop and any information being displayed.
  • Please close any programs or documents that you do not want to be seen.
  • Also note that you can terminate the support session at anytime by closing the Remote Support software window displayed on your screen.

For prompt assistance, please complete this form as soon as you have an issue and send it via email to  or print it and fax to (305) 428-2729. You will receive a call within four (4) hours if we receive your request before 1pm or between 9am and 1pm of the next business day if after.


Thank you for using Access IT Solutions online support services!